The CPG industry accounts for one-fifth of all freight shipping in the United States.

Our industry is a key stakeholder – and expert voice – on supply chain issues. The Consumer Brands Association works to remove barriers to providing American consumers the affordable products they rely on every day.

Contactless Delivery: A Supply Chain Story

The pandemic posed new and unforeseen challenges to supply chains around the world, prompting carriers, shippers and retailers to adjust processes and implement new protocols to ensure the health and safety of workers while keeping the flow of goods and services moving.

The Consumer Brands Association, Coyote, Accenture and Vector convened 33 shippers, 19 carriers and eight retailers, along with representatives from CSCMP and GS1 US, to develop a contactless pickup and delivery standard and to pilot a working technology solution.